Integrated care

People with complex needs, who receive care and support at home often have to deal with different health and social care providers, as well as informal caregivers and sometimes volunteers. All these people together form the ‘care network’ of the client.

It is important that everyone in the care network works well together to make sure that people experience care in a coordinated way. This is what we call ‘integrated care’. This may seem self-evident, but it is not always the case. Care networks became a topic for the Health and Youth Care Inspectorate due to the transition of health care in The Netherlands in 2015. The Inspectorate has developed an inspection framework for supervision of integrated care for people living in home environments. The Inspectorate will remain to provide specific attention to the supervision of integrated care in the coming years.