People with complex needs who receive care and support at home often have to deal with different health and social care providers. In addition, informal caregivers are often involved in the care and sometimes volunteers as well. All these people together form the ‘care network’ of the client.

It is important that everyone in the care network works well together to make sure that people experience care in a coordinated way. This is what we call ‘integrated care’. This may seem self-evident, but it is not always the case. In recent years, the Health and Youth Care Inspectorate developed an inspection framework for supervision of integrated care for people living in home environments. In the coming years, the Inspectorate will expand this supervision further.